Frequently Asked Questions

We know that finding the answers you need is not always easy. We have compiled NHADACA's frequently asked questions, if you still need assistance feel free to email us.

General Questions

  • How do I find counselors in my area?

    You can find counselors by dialing 211 or going to the DHHS's locator.

    DHHS's Locator
  • How do I join a peer collaboration group?

    Many organizations have colleagues that meet together for peer collaboration.  Additionally, NHADACA, through the Clinician Wellbeing Network, hosts both virtual and in person peer collaboration groups.  Individuals are welcome to join by registering for any of the six available sessions, attending regularly, or dropping in as needed.

    More Information
  • What are the system requirements for access to a Zoom meeting?

    All participants must access trainings from an up-to-date web browser (e.g., Google Chrome, Safari, Firefox, and Microsoft Edge) that supports HTML 5. For virtual trainings please see the Zoom System Requirements.

    Zoom Requirements
  • How do I become a member?

    The membership with NHADACA is a dual membership managed by NAADAC. All questions regarding becoming a member and managment of membership can be found on NAADAC's website.

    Become a Member

Training Questions

  • How do I access my certificate?

    If you register for a product that offers CEs, you must complete the minimum requirements to receive your certificate. Once you meet those requirements, your certificate will be automatically generated. You may view and download the certificate any time under "My Dashboard".

    My Dashboard
  • How do I access my training?

    To view your activated products, log into NHADACA's LMS and click "My Dashboard." All activated activities will be listed. Click the session title to be directed to the session details page where you will find the option to open the activity.

    My Dashboard
  • How long does it take for products I purchased to show up in my dashboard?

    It can take up to an five minutes to see newly registered trainings in your dashboard. If you need access to a training sooner, please email training@nhadaca.org

    Email Training
  • I need help joining a Zoom training.

    Please see our Zoom Participant Guide for assistance. 

    Zoom Guide
  • Can I get continuing education hours for the activities I complete through NHADACA?

    Continuing education hours are available only for activities for which this is specifically noted. They are not available for all products in NHADACA'S LMS.

  • Can I track external CEs?

    Yes. Participants can add their external continuing education hours by going to "My Dashboard" and then to "Transcript/Achievements." Click "Add Additional Credits/Experience" and complete the form. 

    My Dashboard
  • If I want to pay with a check, when will I be able to access the product?

    You will be able to access your purchased product once your check is received and processed by NHADACA. Your seat is secured only after you have paid in full.

Credentialing Questions

  • Can NHADACA help me with licensure and certification questions?

    Yes, NHADACA has a Credentialing Support Partnership (CSP) with staff dedicated to answering substance use related licensure and certification questions.  We work closely with the New Hampshire Prevention Certification Board, and the NH Office of Professional Licensure and Certification and it's Board of Licensing for Alcohol and Other Drug Use Professionals, attending their meetings and learning all that we can to support substance use credentials.  The credentials we can help with include:  Certified Prevention Specialist; Advanced Certified Prevention Specialist; Certified Recovery Support Worker; LIcenced Alcohol and Drug Counselor; Master LIcenced Alcohol and Drug Counselor; and Licensed Clinical Supervisor.


    Erin Masury, Program Coordinator, and the CSP team, can be reached at (603) 225-7060 or credentialing@nhadaca.org.


    Email Erin
  • What are the continuing education requirements for certification or licensure renewal?

    CPS

    Certified Prevention Specialist (CPS) renewal requires 40 hours of continuing education in the domains of planning and evaluation, prevention education, communication, community organizing, public policy-environmental, professional growth and responsibility.  Within these domains you must have 6 hours in ethics for prevention or a related behavioral health field.

    • 40 hours overall within the prevention domains which includes:
    • 6 hours ethics for prevention or related behavioral health profession
    • 70% of the 40 hours, and the ethics training, must be pre-approved by the Prevention Certification Board

    ACPS

    Advanced Certified Prevention Specialist (ACPS) renewal requires 40 hours of continuing education in the domains of planning and evaluation, prevention education, communication, community organizing, public policy-environmental, professional growth and responsibility.  Within these domains you must have: 6 hours in ethics for prevention or a related behavioral health field; and 6 hours related to leadership and management.

    40 hours overall within the prevention performance domains which includes:

    • 6 hours ethics for prevention or related behavioral health profession
    • 6 hours related to leadership and management
    • 70% of the 40 hours, and the ethics training, must be pre-approved by the Prevention Certification Board

    CRSW

    Certified Recovery Support Worker (CRSW) renewal requires 24 hours of continuing education every two years.  Within the 24 hours, you must have 6 hours in ethics and 6 hours in suicide prevention.

    • 24 hours overall in the recovery performance domains which includes:
    • 6 hours in ethics
    • 6 hours in suicide prevention
    • 50% of the 24 hours must be pre-approved by the LADC Board
    • No more than 25% can be received online through on-demand webinars and self-paced learning

    LADC

    Licensed Alcohol & Drug Counselor (LADC) renewal requires 48 hours of continuing education every two years.  Within the 48 hours, you must have 6 hours in ethics and 6 hours in suicide prevention, as well as at least 12 hours specific to the following categories of competence:  (1) data collection, (2) diagnosis, (14) alcohol and drugs, (15) sociological factors, (16) physicological/medical factors, (17) psychiatric factors and (18) treatment issues.

    • 48 hours overall which includes: 
    • 12 hours within the identified categories of competence
    • 6 hours in ethics
    • 6 hours in suicide prevention
    • 50% of the 48 hours must be pre-approved by the LADC Board
    • No more than 25% can be received online through on-demand webinars and self-paced learning
    • Up to 10 hours may be applied from being the presenter of continuing education courses/training

    MLADC

    Master Licensed Alcohol & Drug Counselor (MLADC) renewal requires 48 hours of continuing education every two years.  Within the 48 hours, you must have 6 hours in ethics and 6 hours in suicide prevention, as well as at least 12 hours specific to the following categories of competence:  (1) data collection, (2) diagnosis, (14) alcohol and drugs, (15) sociological factors, (16) physicological/medical factors, (17) psychiatric factors and (18) treatment issues.

    • 48 hours overall which includes: 
    • 12 hours within the identified categories of competence
    • 6 hours in ethics
    • 6 hours in suicide prevention
    • 50% of the 48 hours must be pre-approved by the LADC Board
    • No more than 25% can be received online through on-demand webinars and self-paced learning
    • Up to 10 hours may be applied from being the presenter of continuing education courses/training

    LCS

    Licensed Clinical Supervisor (LCS) renewal requires 6 hours of clinical supervision education every two years.  The 6 hours may be incorporated into the 48 hours they are submitting for LADC or MLADC renewal.

    • 6 hours in clinical supervision
  • How much peer collaboration is needed for licensure renewal?

    The Board of Alcohol and Other Drug Use Professionals affords MLADCs, and LADCs in independent practice prior to 2008, the choice to participate in either clinical supervision or peer collaboration.  Clinicians electing to participate in peer collaboration, must complete 26 hours annually, which is an average of two hours and 10 minutes per month.  Peer collaboration is not an option for renewal for CRSWs or LADCs (not in independent practice prior to 2008).  For more information specific to the Clinician Wellbeing Network's peer collaboration groups click HERE.

  • What is the best way to be in contact with the LADC Board?

    The Board of Licensing for Alcohol and Other Drug Use Professionals (LADC Board) can only be contacted through the Office of Professional Licensure and Certification (OPLC).  A representative from OPLC can be reached at 603-721-2152 or customersupport@oplc.nh.gov.  If this has not worked, there is also the option of attending the LADC Board's public meetings which are generally held the 2nd Thursday of each month.  The meeting notice and virtual link are posted to their website HERE

    If you have a question you think we might be able to answer for you, you are also welcome to contact Erin Masury at the Credentialing Support Partnership at 603-225-7060 or credentialing@nhadaca.org.  We cannot speak for the OPLC or the LADC Board, but we are happy to share our best understanding of the issue and refer you back to OPLC if needed.

  • Do I need to be part of the CSP program to receive licensing guidance or support?

    Anyone seeking to understand New Hampshire substance use credentials is welcome to reach out to our Program Coordinator and credentialing staff.  We are here to help you navigate New Hampshire's substance use licensing and certifications.  You are welcome to contact Erin Masury at 603-225-7060 or credentialing@nhadaca.org.

  • Who is eligible to participate in the Credentialing Support Partnership?

    Anyone seeking guidance and support for the substance use credentials offered by either the NH Prevention Certification Board or the NH Board of Licensing for Alcohol and Other Drug Use Professionals are welcome to contact the Credentialing Support Partnership.  We offer information about NH's substance use credentials to everyone.  We can provide assistance with exploring a career path, application review, understanding eligibility and renewal requirements as well as understanding of administrative rules and related state regulations.  We are happy to guide you around potential pitfalls, such as submitting an incomplete certification application.


    Based on current funding, only candidates seeking to earn a LADC or MLADC license are eligible for clinical supervision, scholarships and participation in the exam study prep sessions.  For LADC and MLADC candidates, we have two participation tracks:  Engagement and Supervision.  The Engagement Track includes: guidance and support with application review, test prep support, scholarships, coaching and periodic outreach support.  The Supervision Track includes all of the engagement track supports as well as virtual and in-person group and individual clinical supervision. 


    We intend to seek future funding that will support expansion of activities and support for all NH's substance use credentials.


  • What criteria could prevent participation in Credentialing Support Partnership's Supervision Track?

    In order to participate in the Supervision Track, LADC and MLADC licensure candidates must meet, or be working toward meeting, licensure eligibility requirements.  This includes:

    • an license-eligible college degree as identified in RSA 330:C
    • providing clinical services in a license-eligible work setting
    • failure to complete the pre-survey
    • failure to obtain the required permissions from your agency's leadership

    Our dedicated credentialing support staff independently review each potential candidate's criteria.  If a path toward licensure is not possible without significant changes (such as seeking a different college degree), change recommendations will be provided along with feedback on identified obstacles, guidance and recommendations to increase eligibility.

  • Where can I work to be eligible to participate in the Credentialing Support Partnership's Supervision Track?

    Participants must work at an organization described in Alc 300 Administrative Rules. 


    This includes: 

    • Detoxification program
    • Substance use counseling program
    • Substance use treatment program
    • In the substance use aspect of a healthcare, social service, or through a direct service program. 

    See Alc 307.05 (b)(4) & Alc 310.05 (c)

  • Will being part of the CSP help me obtain my license more quickly?

    We cannot speed up the time required to earn the practical work experience hours needed to obtain the credentials. We can however help you meet other eligibility requirements, avoid pitfalls such as submitting an incomplete application, prevent procrastination, prepare for the exam and help eliminate other reasons that may significantly impact the timing of submitting your application. The program will help candidates build the required 300 hours of direct supervision specific to the twelve core functions.

  • What does it cost to participate in the Credentialing Support Partnership? How is the program funded?

    There is no cost to receive support or supervision from the Credentialing Support Partnership.


    Participating in the CSP does not eliminate the costs of credentialing such as exam fees, application fees, criminal background and fingerprint check fees, etc.  The program does offer partial scholarships to offset the training registration fees, however these are only as money is available.  The program has several copies of the study prep manuals/materials that we can loan out to study prep session participants, however they are limited and participants will need to return them for future use at the termination of the exam prep course.


    The Credentialing Support Partnership is currently funded by a grant from the Substance Abuse and Mental Health Services Administration (SAMHSA).  This grant seeks to increase LADC and MLADC licensure through the elimination of credentialing barriers and provision of credentialing support for candidates, which in turn provides greater assurance of quality substance use treatment for New Hampshire citizens.

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